Friday at seven, the phone rings and there is genuinely nobody free to answer it.
Restaurants
Restaurant AI Receptionist
The phone stops competing with the dining room.
From $19 a month · free to try · no card
A call it handles
Table for six on Friday, around eight?
Friday at eight is fully booked, but I have 6:45 or 9:15 for six. Would either work?
9:15 is fine. One of us is coeliac.
Noted. We have gluten-free pasta and bread, though I can’t promise the kitchen is entirely free of gluten — I’ll flag it for the chef. Name for the booking?
Dan Whitfield.
Six people, Friday 9:15, under Whitfield, with a coeliac note. See you then.
An illustration of the flow, not a recording. Try the real thing on the demo.
Sound familiar?
What’s happening on your line right now
Half the calls are “are you open Sunday?” and the other half are tables you just lost.
Allergy questions get answered by whoever happened to pick up.
On every call
What the Restaurant AI Receptionist handles
Takes reservations
Party size, time, and any notes — booked against your real availability and confirmed back.
Answers the menu
Reads from the menu you loaded, including what’s vegan, what’s gluten-free, and what changes seasonally.
Handles allergies carefully
It gives your written allergen information and states clearly it can’t guarantee a kitchen is free of anything — then flags it on the booking.
Fields takeaway enquiries
Hours, collection times, delivery area, and what to do next — without holding up the pass.
Manages the big bookings
Large parties and private hire get taken as a proper enquiry and handed to a manager.
Confirms the night before
Rings to confirm tomorrow’s covers so fewer tables sit empty.
Skills switched on
What it’s allowed to do
These arrive on by default for this agent. Turn any of them off and it stops doing that job gracefully — it takes a message instead of pretending.
Book appointments
Checks your open times and books callers in
Answer from your business info
Answers hours, prices, and policies from facts you approve
Needs add at least one knowledge base with your business facts
Take messages & callbacks
Captures name, number, and reason for your team
Transfer to your team
Passes the call to a person when it truly needs one
Needs connect a transfer number under integrations
Your knowledge
What to give it on day one
It answers from these and nothing else. Anything you haven’t written down, it says it doesn’t know — and takes a message rather than guessing.
- Your menu, including allergens and seasonal changes
- Opening hours and last orders
- Table sizes and how long you hold a booking
- Delivery area and collection times
- Private hire and large-party policy
Restaurant AI Receptionist questions
Can it be trusted with allergy questions?
It gives only the allergen information you wrote, always adds that it cannot guarantee a kitchen, and puts the note on the booking so the chef sees it.
Will it take a takeaway order?
It answers takeaway enquiries and passes the caller to your ordering process. Taking full orders and payment over the phone is on the roadmap.
Does it know when we’re full?
Yes, once your bookings are connected. Until then it works from the table availability you set and confirms with your team.
What about noisy calls from the street?
It handles background noise, and if it genuinely can’t hear it says so and asks the caller to repeat — rather than guessing at a name.
Put the Restaurant AI Receptionist on your line
Add your details, hear it answer in your browser, then point your number at it. From $19 a month.