A new client rings once. If they get voicemail, they ring the next firm on the list.
Law firms
Law Firm AI Receptionist & Intake
Every new matter captured properly, the first time someone calls.
From $19 a month · free to try · no card
A call it handles
I was let go yesterday and I think it was unfair.
I’m sorry to hear that. I can’t advise on the law myself, but I can get you in front of someone who can. Can I take your full name?
Tom Hargreaves.
Thank you, Tom. And your employer’s name, so we can check we’re able to act for you?
Redgate Logistics.
Got it. Our first consultation is £150 for thirty minutes. I have Thursday at 2:00 — shall I hold that for you?
An illustration of the flow, not a recording. Try the real thing on the demo.
Sound familiar?
What’s happening on your line right now
Intake notes arrive half-written because someone took them between two other calls.
Fee-earners lose billable hours to calls a receptionist should have handled.
On every call
What the Law Firm AI Receptionist handles
Takes a structured intake
Matter type, the other side, key dates, and the caller’s contact details — captured in the same shape every time.
Checks for conflicts, early
Collects the names it needs so your team can run a conflict check before anyone commits time.
Books consultations
Offers your genuinely free consultation slots and confirms the fee position out loud.
Never gives legal advice
It states clearly that it can’t advise, and routes anything substantive to a fee-earner. That boundary is not optional.
Handles the existing-client calls
Takes a message against the right matter and tells the caller honestly when someone will get back.
Covers evenings and weekends
Most distress calls happen out of hours. It answers, captures, and escalates by your rule.
Skills switched on
What it’s allowed to do
These arrive on by default for this agent. Turn any of them off and it stops doing that job gracefully — it takes a message instead of pretending.
Answer from your business info
Answers hours, prices, and policies from facts you approve
Needs add at least one knowledge base with your business facts
Take messages & callbacks
Captures name, number, and reason for your team
Book appointments
Checks your open times and books callers in
Transfer to your team
Passes the call to a person when it truly needs one
Needs connect a transfer number under integrations
Your knowledge
What to give it on day one
It answers from these and nothing else. Anything you haven’t written down, it says it doesn’t know — and takes a message rather than guessing.
- Practice areas you take and ones you don’t
- Consultation fees and what they include
- Your intake questions per matter type
- Which fee-earner handles what
- Out-of-hours and urgent-matter policy
Law Firm AI Receptionist questions
Will it give legal advice?
Never. It says plainly that it can’t, and its job is to capture the matter properly and get the caller to the right person.
Is what callers say confidential?
It is treated like any other call record on your account — visible only to your firm. You control whether calls are recorded at all.
Can it turn away matters we don’t take?
Yes. Tell it your practice areas and it politely declines the rest, so your team doesn’t spend intake time on work you can’t do.
Does it replace our receptionist?
Most firms use it for overflow, evenings, and weekends — the calls that currently reach nobody. Some then move all first-line calls onto it.
Put the Law Firm AI Receptionist on your line
Add your details, hear it answer in your browser, then point your number at it. From $19 a month.