The service desk is one person and the phone never stops.
Auto Repair & Dealership AI Receptionist
Nobody has to come out from under a car to answer the phone.
From $19 a month · free to try · no card
A call it handles
My car’s making a grinding noise when I brake.
That usually wants looking at soon. Can I take the registration?
LM19 KDX.
Thank you — LM19 KDX. A brake inspection is £45, refunded against the work if you go ahead. I have tomorrow 8:30 or Thursday 2:00.
Tomorrow, 8:30.
Booked for 8:30 tomorrow. Please don’t leave it long if the grinding gets worse.
An illustration of the flow, not a recording. Try the real thing on the demo.
Sound familiar?
What’s happening on your line right now
“Is my car ready?” calls interrupt the work that would make it ready.
Bookings get lost on the back of a job card.
On every call
What the Auto Service AI Receptionist handles
Books services and inspections
Takes the registration, the work needed, and the date — into slots that actually exist.
Quotes your rates
Labour rate, fixed-price services, and diagnostic fees exactly as you set them.
Gives job status
Tells callers where their vehicle is up to, from what your team has logged.
Handles courtesy cars
Answers availability and policy questions and flags the request on the booking.
Takes parts and sales enquiries
Captures what the caller needs and routes it to the right desk instead of the wrong one.
Reminds and chases
Rings when a service is due and confirms tomorrow’s bookings.
Skills switched on
What it’s allowed to do
These arrive on by default for this agent. Turn any of them off and it stops doing that job gracefully — it takes a message instead of pretending.
Book appointments
Checks your open times and books callers in
Answer from your business info
Answers hours, prices, and policies from facts you approve
Needs add at least one knowledge base with your business facts
Take messages & callbacks
Captures name, number, and reason for your team
Transfer to your team
Passes the call to a person when it truly needs one
Needs connect a transfer number under integrations
Your knowledge
What to give it on day one
It answers from these and nothing else. Anything you haven’t written down, it says it doesn’t know — and takes a message rather than guessing.
- Labour rate and fixed-price services
- What you do and don’t work on
- Courtesy car policy
- Opening hours and drop-off times
- Diagnostic fees and what they cover
Auto Service AI Receptionist questions
Can it diagnose a fault over the phone?
No, and it says so. It captures the symptom, quotes your inspection fee, and books the car in.
Can it tell people if their car is ready?
It reads the status your team has logged. It will not guess — if there is no update, it takes a message.
Does it handle multiple departments?
Yes. Service, parts, and sales can each have their own routing rule, or their own number and agent.
Will it take payment?
Not yet. It books and quotes; payment stays with your existing process.
Put the Auto Service AI Receptionist on your line
Add your details, hear it answer in your browser, then point your number at it. From $19 a month.